For tenants
Is my landlord responsible for condensation and mould?
Often, yes. If condensation and mould are driven by the building — cold uninsulated walls, no working extractor fans, single-glazing, or poor ventilation you can't fix — it's the landlord's responsibility to remedy. It's only genuinely the tenant's issue where a reasonable household couldn't keep an otherwise sound home damp-free.
- Tenant-managed
- Shared
- Landlord's legal duty
Condensation is the classic 'it depends' case. The honest answer is it's usually shared in cause but the landlord must provide a home that can be kept free of damp.
- Usually responsible?
- Yes, where the building can't reasonably be kept damp-free
- Tell-tale building causes
- Cold/uninsulated walls, broken or missing extractor fans, no trickle vents, single glazing
- Your part
- Ventilate, wipe condensation, report it early — this strengthens, not weakens, your case
- Key right
- Homes (Fitness for Human Habitation) Act 2018 — the home must be fit to live in
Why condensation is the contested one
Of the three damp types, condensation is where the “whose fault is it?” argument lives. Penetrating and rising damp are clearly building problems. Condensation involves both the building (how cold the surfaces are and how well it ventilates) and how the home is used (cooking, showering, drying clothes, breathing). That overlap is exactly why some landlords reach for “it’s your lifestyle.”
We’ll give you the honest version rather than the convenient one: condensation is usually a shared cause, but the legal responsibility to provide a home that can be kept free of damp still sits with the landlord.
When it’s the landlord’s responsibility
It’s the landlord’s to remedy when a reasonable household couldn’t keep the home condensation-free because of the building, for example:
- No working extractor fans in the kitchen or bathroom (or they’re so loud/broken nobody uses them).
- Cold, uninsulated solid walls — extremely common in Croydon’s older terraces — that the warm, moist air condenses on.
- No trickle vents and windows that don’t open properly.
- Single glazing or cold spots (“thermal bridges”) where mould blooms in the same corners every winter.
In these cases the fix — better ventilation, insulation, sometimes positive-input ventilation — is the landlord’s to make under their duty to provide a home that is fit to live in (Homes (Fitness for Human Habitation) Act 2018).
When the tenant genuinely shares it
To be fair and accurate: if a home does have working fans, openable ventilated windows and reasonably warm walls, and mould still appears because the household never ventilates, dries large amounts of washing on radiators with windows shut, and blocks all airflow — then the tenant’s behaviour is a real contributor, and a landlord can reasonably ask them to ventilate.
Even then, the landlord can’t just walk away from serious mould; but your own steps matter.
What you can do (and why it helps your case)
Doing your part doesn’t weaken your position — it strengthens it, because it shows the recurrence isn’t down to you:
- Ventilate: open windows daily, use extractor fans, keep trickle vents open.
- Wipe condensation off windows and sills in the morning.
- Don’t push furniture flush against cold external walls — leave a gap so air moves.
- Report it in writing early, and keep dated photos showing it comes back despite your efforts.
That last point is the key one. A tenant who has clearly ventilated and still gets mould every winter has strong evidence that the building is the cause.
A Croydon example
A converted flat in a Victorian house in Selhurst with solid brick walls, a painted-over old extractor that doesn’t work, and single-glazed sash windows will grow black mould in the cold corners of the bedroom no matter how careful the tenant is. That’s a building problem, and remedying it — proper extraction and insulation — is the landlord’s job. If that’s your situation, you’re very likely in the right.
Not sure which type of damp you have?
Condensation, penetrating damp and rising damp look similar but need completely different fixes. Our guide explains how to tell rising, penetrating and condensation damp apart. If it’s still unclear, that’s exactly what a damp inspection settles — and it’s the landlord who should arrange one.
Frequently asked questions
It's the most contested type, but the honest answer is it's usually the landlord's to remedy where the building can't reasonably be kept free of condensation — for example cold uninsulated walls, no working extractor fans, or windows with no ventilation. The tenant's role is to ventilate and report it; that doesn't transfer legal responsibility for an inadequate building to them.
Not on its own. Drying clothes indoors adds moisture, but if the home has no working extractor fans, no tumble-dryer provision, and cold walls, a reasonable household would still struggle to avoid condensation. The underlying inadequacy is the building's, and that's the landlord's responsibility to fix — by improving ventilation and insulation.
Ventilate (open windows, use extractor fans, keep trickle vents open), wipe down condensation, and don't block air to cold walls with furniture. Crucially, report the problem in writing early and keep photos. Showing you've taken reasonable steps and it still recurs is strong evidence the cause is the building, not you.
Related questions
- Rising damp vs penetrating damp vs condensation: what's the difference?Condensation forms on cold surfaces and corners (especially in winter) from moist indoor air. Penetrating damp comes through walls or roofs from outside — patchy and often worse after rain. Rising damp climbs from the ground up to about a metre, leaving a tide-mark. Most 'damp' in Croydon homes is actually condensation, and true rising damp is rare.Read the answer →
- Do landlords have to fix damp and mould?In most cases, yes. A landlord must fix damp and mould caused by disrepair or the condition of the building — leaks, failed damp-proofing, poor ventilation, or a structure that lets water in. They can't simply blame the tenant's 'lifestyle' to avoid acting where the real cause is the property itself.Read the answer →
- Is black mould on walls dangerous, and what should I do?Yes, black mould can be a genuine health risk — it can trigger or worsen breathing problems, allergies and asthma, and is most dangerous for babies, children, elderly people and anyone with a respiratory condition. Clean small patches safely, improve ventilation, and report it to your landlord, because the lasting fix is removing the damp that feeds it.Read the answer →