An honest guide to damp and mould in Croydon

Croydon Damp Answers is an independent information site for renters and landlords in the Croydon borough. Damp and mould generate a huge amount of worry, a lot of bad information, and — too often — buck-passing between tenant and landlord. Our job is to answer the real questions people actually search for, in plain English, and to be straight about what the law does and doesn't say.

Our editorial standards

• Accuracy over hype. We explain things like Awaab's Law at their real scope. Where a law applies only to social housing, or hasn't come into force for private renting yet, we say so — and we date-stamp every page so you know when it was last reviewed.
• Tenant-first, landlord-honest. We genuinely help tenants understand their rights, and we help landlords understand their duties. We don't pretend a worried tenant is a sales lead.
• Local, not generic. Croydon's housing stock — Victorian terraces, solid-wall homes, converted flats — has specific damp patterns. We write for that, not for a national template.
• Not legal advice. This is general information. For anything serious, confirm with a qualified adviser, Shelter, Citizens Advice, or Croydon Council's housing team.

How we make money — honestly

We think you should know how a free site keeps the lights on. Croydon Damp Answers plans to earn through referrals to an accredited damp surveyor: when a landlord or agent wants a property inspected, we connect them to a qualified local surveyor partner. We don't take cash from tenants, and our answers don't change based on who pays — the tenant-side content is here to be genuinely useful, which is also what makes the site trustworthy enough to be worth reading.